Character counts. Character matters. We
have heard these phrases over and over. John Maxwell in “The 21
Indispensable Qualities of a Leader” asks the following question: “Have
you ever seen highly talented people suddenly fall apart when they achieved a certain
level of success?
I know in my personal business coaching practice that collaborates with
self-employed business owners, entrepreneurs, solo professionals and corporate
management that yes, I have seen highly talented people fall apart when they rise
to a certain level.
As leaders it is not only
devastating to them but it can be highly damaging to their organization.
Leaders: It’s About Character
Maxwell cites Steven Burgles, a
psychologist at Harvard Medical School and author of The Success Syndrome. In
summary, Burgles says that people who achieve great heights but lack the
bedrock character to sustain them through the stress are headed for disaster. He
believes they are destined for one of more of the four A’s: arrogance, painful
feelings of aloneness, destructive adventure-seeking, or adultery. Each is
a terrible price to pay for weak character.
Leaders: Character Check: They Must Step Away To Step Up
If you have found yourself being
sucked in by one of the four A’s that Burgles identifies, Maxwell encourages
you to do what you must to step away from some of the stress of your success,
and seek professional help.
Here’s the challenge. When you
have more success, money, increased prestige and all that goes with it coming
in you start to think of yourself as bullet proof. After all in starting
your own business or running a small business
you have taken great risks. And, now your hard work is paying off. Maybe
you are bullet proof for the moment in the business realm.
But that doesn’t mean that you are
immune to adverse risks in the personal realm. Too often as a business coach I
have seen business owners and executives fill their need for risk taking
outside of the business. The results are almost always bad.
In fact, I have seen more leaders
lose their positions in companies or their own businesses due to lack of character
in the personal realm. Unaddressed cracks in character only get deeper and
more destructive with time. Step away from poor character traits and
correct them. Only then you can step back up to being the leader you want
to be.
Leaders Know That Business Character And Personal Character
Are Connected
Even if you are not struggling with
the four A’s you should still examine the condition of your character. Do
your words match your action all the time? Do you follow through as
promised at work and at home? If you tell your children that you are going
to be at one of their events, are you there?
All of the above can apply to both
your business and personal worlds. Interestingly,
what I have observed is that whatever is a negative character trait in one area
ends up manifesting itself in the other either indirectly or with the same
trait being manifested. Very often business can cover up character flaws
in leaders because of good processes and accountability in the systems which
ends up keeping things on track.
Yet, leaders and all human beings
can find ways to sabotage the best of systems. In the end leaders have two
areas they must observe with character. One is the business. The other is
personal. And, leaders always need to be aware that what is negative
character in the business will leak into their personal life. And, what is
negative in their character will leak into the business life.
Do a character check. Is there
something you can improve? If so, tackle it now. Tackling it tomorrow
or some day means procrastination and probably never getting around to
improving. As Maxwell and Burgles point out, leaders cannot rise above the
limitations of their character.
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